Requirements

• Form five graduate or above.
• Training or formal education in Logistics, Supply Chain Management or related disciplines is preferred.
• Minimum 8 years of solid experience in independently handling full set import and export shipping documentation.
• Extensive knowledge of Letter of Credit (L/C) operations and bank documentation requirements.
• Proven experience in coordinating shipment bookings and Shipping Instructions (S/I) submissions with freight forwarders.
• Familiar with FedEx Ship Manager, myDHL+ and Tradelink systems.
• Proficient in Microsoft Office applications, including Excel, Word, Teams and Outlook.
• Able to communicate independently and effectively with overseas factories, suppliers and freight forwarders through email and virtual meetings.
• Sound understanding of Incoterms and international payment terms.
• Mature, stable, responsible and able to work independently with minimal supervision.
• Detail-minded, well-organized, proactive and capable of working under pressure to meet tight deadlines.
• Strong sense of responsibility and commitment.
• Good team player with positive working attitude.

Key Responsibilities

Responsibilities include but are not limited to:

Shipping Documentation

• Prepare full set import and export shipping documents for sea freight, air freight and courier shipments.
• Prepare shipping documents for sample shipments.
• Ensure all shipment documentation complies with customer, carrier, banking and regulatory requirements.
• Handle Letter of Credit (L/C) documentation and coordinate with banks when necessary.

Shipment Coordination

• Coordinate sea and air freight bookings with freight forwarders.
• Submit Shipping Instructions (S/I) and ensure timely cargo arrangements.
• Monitor shipment schedules and follow up on shipment status to ensure on-time delivery.
• Liaise closely with freight forwarders, courier companies and internal stakeholders on shipment arrangements.

System & Data Management

• Update shipment information and logistics records accurately in company systems.
• Maintain and organize shipping files and records.
• Utilize Tradelink, FedEx Ship Manager, myDHL+ and SAP (if applicable) for daily operations.

Communication & Reconciliation

• Communicate regularly with overseas factories, suppliers and global offices through email and Microsoft Teams.
• Verify and reconcile Statements of Account from freight forwarders and courier companies.
• Resolve shipment discrepancies and coordinate corrective actions when necessary.

Personal Attributes

• Mature and dependable.
• Strong sense of urgency and ownership.
• Able to perform under pressure and meet critical deadlines.
• Highly accurate, detail-oriented and organized.
• Proactive, self-motivated and willing to take initiative.
• Cooperative team player with excellent communication skills.